Serving your needs and protecting your personal information are
priorities for Virginia CU Realty, LLC (referenced herein as “Virginia CU
Realty,” “we” or “us”). This notice describes the privacy and data security
practices followed by Virginia CU Realty and explains what types of information
we collect, under what circumstances it may be shared and what choices you have
regarding how it is shared.
We collect personal information that is necessary to enable us to
establish and to provide services, in each case, as permitted or required by
applicable law. The personal information we collect varies depending on the
services you request and use.
We may collect and (as described below) disclose nonpublic personal
information about you that we obtain from the following sources:
•Information we receive from you on applications and other forms;
•Information about your transactions with us, our affiliates, or
•Information we receive from consumer-reporting agencies.
information that identifies you personally. We may use information that does
not personally identify you to help manage our business and to provide us, our
affiliates or other companies insight into consumer behavior within our company
and on our web site. We may use this aggregate, anonymous information even if
you ask us to limit the disclosure of your personal information as described
We do not sell or provide personal information to third parties for
telemarketing or any other independent use.
Third Party Vendors. To
offer you products and services that help you achieve your financial goals, we
may, however, share information with our affiliates and selected companies with
which we contract in order for them to provide services on our behalf.
To protect your privacy, we work only with third party vendors that
contractually agree to (a) maintain strong confidentiality protections; (b)
limit their use of any personal information to which they have access to those
functions that are necessary to perform the services that we have contracted
with them to provide; and (c) agree that they will not sell to other third
parties the information we provide to them.
Such affiliated companies may include, but are not limited to,
financial service providers, title insurers, and property and casualty
Nonaffiliated Third Parties.
We do not share your personal information with nonaffiliated third parties that
are not third party vendors (as described above).
Information of Former Customers.
If you are no longer a customer of Virginia CU Realty or its affiliates, we
will not share information we have collected about you, except as permitted or
required by law.
Sharing of Information as
Permitted by Law. We also may share information about you in other ways as
required by law or as permitted to properly manage our business.
WE PROTECT YOUR INFORMATION
We restrict access to your
personal information to those employees who have a business purpose in
utilizing your data. To protect your nonpublic personal information, we
maintain physical, electronic and procedural safeguards that comply with
federal regulations and leading industry practices and we also require third
party vendors working for us to protect your information.
users. Regular e-mails you may send
to us are not secure against interception by unauthorized individuals.
Therefore, we ask that you not send nonpublic personal information, especially
social security numbers, through regular e-mail. Likewise, we will not transmit
through regular e-mail sensitive or nonpublic personal information that can
compromise or violate a user’s privacy.
We use Internet cookies to facilitate your use of the Virginia CU
Realty web site. A cookie is a data file that a web server places on your
computer when you visit a site that, among other things, enables the site to
recognize repeat visits from that computer and to display settings that you
have previously selected through that computer. To take full advantage of the
features and level of security that the Virginia CU Realty web site offers,
your Internet browser must meet certain requirements, such as supporting 128
bit encryption, and being set to allow our servers to create a cookie on your
Limiting Information we use for
Marketing. We do not release your personal information to affiliates for
purposes of marketing. If you establish a direct relationship with one of our
affiliates, they may market to you directly – and you may address any requests
to cease such marketing directly to such affiliates. Otherwise, to the extent
that you receive any marketing materials relating to our affiliates’ services,
such communications come directly from Virginia CU Realty and you may exercise
your opt-out rights as discussed below.
E-mail Communication Opt Out.
We may periodically send educational and informational e-mails about our
products and services, or those of our affiliates, to customers for whom we
have recorded e-mail addresses. All customers who receive these e-mails have
the opportunity to opt out of this service at any time by sending the request
How to Exercise your Privacy
Choice. You may also exercise any of the above-listed choices to opt out by
contacting us by e-mail at email@example.com, phone, fax or U.S. mail.
Virginia CU Realty, LLC
P.O. Box 90010
Richmond, VA 23225-9010
TO OTHER WEB SITES
Our web site contains links to other web sites that may be of interest
to you. We provide these links as a service to you and are not liable for the
content or policies of any of these third party web sites. When you leave the Virginia
CU Realty web site to visit a third party web site, Virginia CU Realty’s
policies no longer apply. Accordingly, you should review any privacy policies
posted on other web sites you visit to ensure that you understand and agree to
Please contact us if you have any questions about this statement or if
we can help you in any way at firstname.lastname@example.org.
Realty services are offered through Virginia CU Realty, LLC, an
affiliate of Virginia Credit Union (VACU). VACU may receive a financial or
other benefit because VACU, through Virginia Credit Union Financial Services,
LLC, has an ownership interest in Virginia CU Realty, LLC. Licensed in VA only.
Business conducted with Virginia CU Realty, LLC is separate and distinct from
any business with VACU.